This is where I and Hyla and the Host Mods can communicate and store things needed to moderate the Rooms. Originally for SFS member support, it is now (2008) used for my Skype room on Skype Tips for Online Businesses.
Good Questions About SFS asked by Bill, screen shots & other good ideas
News Item #1: NEW SUPPORT HOURS!!! Please help cover them? The Schedule has changed. Please check out the new colors and please lets work on getting 2 people in all of the new...
NEW SUPPORT HOURS!!!
Yes... at Bills suggestion, I have changed from 24 hr support to Specific Support hours twice a day. (Read the Home page in the room). Please sign up for the green Support hours ... and for the blue SFS Trainings too. All the colored spots need 2 people.
News Item #2: Here is an interesting audio of Bill asking questions about the SFS system after his experience helping Susan H in the room last week. It has a lot of information about waht we need pictures of and what needs to happen in the SFS site & system:
If a visitor comes into the room and needs help doing something, sometimes "seeing" their Computer Desktop and walking them through the task is the best way. Try using Desktopshare mode. Heres how:
You can ask them if they would like us to walk them through the task where we can see their computer screen?
If they say yes then instruct them how to go to Desktop Sharing mode.
You will have to logout and back in as a non moderator, and any other moderators are welcome to do the same. While logged in as a moderator, you will not see Desktop Sharing that someone else takes the room into. Also, if someone should come into the room after Desktop Sharing has started, you can not see it either, unless first returning the room to Standard mode then go back in to Desktop Share.
For the visitor to go to Desktop Sharing, you will have to give them a Temporary Guest Moderator code: G3H3N6M2
Instructions to go into Desktop Share: a) Log in as a moderator by checking the little box to be a moderator on the login page. b) Use that Temporary Guest Moderator code: G3H3N6M2 in the bottom of the login box. When you login as a moderator, you will be blue (tell your guest). c) From the moderator menu above, choose Desktop Sharing (remember they will see the Moderator Menu, but you will not see that... where the Browser menu is for non-mods, mods will see a Moderator menu.
Your talk button is now at the top as a non-mod and their talk button is in their task bar at the bottom of their screen. Tell them they do not need to come back to the room to talk to you.
Please remember to not leave the guest in Desktop Share mode. When done please ask them to come back to the room and return to standard mode. Even if they leave the room, the room can remain stuck in Desktop Share unless you all logout and back in.
If Desktop Sharing gets stuck (as in you are no longer seeing what is happening new on their computer and the screen seems to freeze) just instruct them to come back to the room and go to stantard mode, then back into DesktopShare again.
A video of how to login as a moderator and how to go into and out of desktopshare is coming soon... uploading now on BYO now. Ask me for it. This video can be useful to show visitors needing help with logging in as a moderator and going into Desktop share. I hope to place this video and the instructions on its own post to link ot form teh room so you can give them the url to watch on their own... or ask Hyla or I to send to them in their Support Skype.
I would like moderators to offer support to the people who come to the room in such away that is of most benefit to the visitor and at the same time give them, the visitor, a chance to find out more about how we can help them ... with the Sales Funnel Secrets system and our free online training and 24 hr support, and Skype, and to get their bonuses...etc., etc, etc.
Below is an audio I did briefly covering some of this... what you can offer to visitors to the room... I will also list a few here. Read the list here, then refer to the text while listening to the audio:
To get the FREE online live Training and 24 hr support they can sign up to the blog/training updates once a week. The optin form is at the top corner of the Sales Funnel Secrets blog which is in the room too. In the audio below I also talk about the value of the archives... and getting links each week to each of the 7 daily topic archives... and how to get live help with more resources, audios and videos related to their interest in the group trainings.
If they want live text chat (instant message) support, they can contact Hyla or myself and we will create a Support Skype for them...and their team (more on that in the audio below). See upper corner of the Sales Funnel Secrets blog which is in the room too. There is also a link to download Skype as well as our Skype name(s). Please do not offer to connect with them on Skype yourself, this is why we have 24 hr moderator coverage in the room. Encourage them to come to the room for support. (More in the audio on showing them how to find you or any moderator form the room schedule link.)
Activating their Bonuses at the Sales funnel Secrets site... may help them get more info too. Example (...but not limited to ...) is to make their own free blog account, all members will gain instant access to the video on blogging, after bonus activation. This also gets SFS members on the best follow up list... either as free of Elite members. (more on that in the audio below).
This above also has the beneficial plus of making sure all visitors are or become at least free members of Sales funnel Secrets.
Try to get their full name and where they are from (Country at least)... so we can follow up with them and credit their sponsor or referrer with their sign up.
Here is the audio where I talk about how to help a visitor and what you can offer them and what they can do based on their interests to find out more:
I mostly talked about moderators keeping track of their own actual "P" and "S" hours. The more you help the more benefit you get (hits on rotator to get leads, P more then S, etc).
We had Bill Moore do a demonstration on using auto surfing. This will be great compliment to our moderator training on advertising your squeeze and lead capture page together in a rotator url so moderators can start building their list of subscribers into their SFS ezine. Though not AS effective as manual surfing, auto surfing is a great way of advertising in the back ground when in a conference room or doing other things online. Moderators will get more hits the more they participate (Primary hours more then Secondary hours, and other ways of participating like giving a training, preparing a training and other admin help you offer to Sales Funnel Secrets admin’s Julie, Russ & Hyla.)
Video Demo of Auto Surfing and Watching your computer resources:
- Bill tried the lead capture page and the audio was autoplay... otherwise, how did it go with autosurf? - shall I make it non auto play (as intended or leave it) - Here is what your moderator lead capture page looks like now. - Shall we keep them the same or allow moderators to brand with there own picture and audio or video ...use different templates? - MMG allows me to track results and split test, as well as clone pages instantly. Does an MMG page work?
2. Rotator - Can we use Iso Reg? - Should we / can we use Page swirl? - anyone have an upgraded PageSwirl account we can use? Bill?
3. Lets Start getting moderators to build a list! Please encourage all moderators to follow the instructions on the modleadcapture post... to order their own lead capture page to get in the rotator (AWeber, upgraded SFS and MMG are all optional).
4. Tracking url - each moderator gets their own tracking url assigned to them to rotate the one rotator url. - can we place the assigned tracking url in our own tracking url to track our own results?
5. Autosurf - Start with Magic Highway - Get your sponsors link to join - Free or $5 (optional)
Bill Moore says: Here are the stats I have for the two ads running:
MH MMG 318 hits with 207 unique;
SFS 420 hits with 259 unique
Questions and Answers:
Q: What if I want to get Aweber soon but want my to build a list now using my moderator's LCP?
A: Your sfsezine will be setup in my Aweber... and can be brought over to yours actually ... once you upgrade (ask for the discount upgrade 25% commission instead of 10% as a free member) ... and be sure to follow the instructions on this modleadcapture post to place your order for your moderators LCP (lead capture page.) Once you have Aweber and updrade, and setup your own system in Awber (Step 1-4), you will be given a special code to grab your own SFS ezine and custom GF already setup for you (Steps 3-5).
Q: Is the special code the same as the AWeber Web Form id# ?
A: No. The special code would be to have your already setup Aweber SFS ezine messages and GF brought into your Aweber (from mine) based on your completing your own AllMyLinks spreadsheet as instructed on the modleadcapture post. The Aweber form id# is for setting up your squeeze page in your profile (Step 2). This is GREAT that you are exploring the setup steps and how my system works and asking questions. We hope to make it very easy to "see" how it all works with more screen shots and videos in the Setup Steps.
We want you to benefit from the Sales Funnel Secrets System to build your own list. Please follow the instructions here on this page to prepare to order your own free lead capture squeeze page and Ezine and SFS Tips blog. The order form is at the bottom of this post. But first...
Before attempting to fill in this form below do this first ......
Download the AllMyLinks Spreadsheet from the members page in Sales Funnel Secrets. If you are not an upgraded member yet, ask Julie or Hyla for it. First, you need to use the AllMyLinks and Custom GF tabed worksheets to record your affiliate links and login for...
Sales Funnel Secrets affiliate url and login
Aweber (from sponsor free) If you don't have an AWeber customer account, you can still become a free affiliate member and earn commission.
Blogger Account (minimally) and first post (if you prefer, ask us for help)
Fill in first 7 Global Fields on the spread sheet
Note: Aweber Customer -paid- account and upgraded SFS membership is optional.
Once you have your AllMyLinks filled out with all of the above you are ready to fill out this from below. After you do that.... remember to do as much of your own setup as you can to learn how it works! Please let us know if you want a discounted upgrade for higher commission (10% Free, 25% Moderators Discounted Membership, 50% for Full Price Elite membership).
A Few More Tips on Filling out the Form below...
There may be information asked for in the form that you don't have, like AWeber login if you do not have an AWeber customer account. In that case simply leave that block empty. Another important point is for you not to use a Yahoo email address for your reply address. This is the email that your subscribers will reply to from your AWeber SFSEzine messages. For some reason Yahoo email addresses don't work well in AWeber as a reply address. If you only have a Yahoo email address, we suggest you open a free gmail account.
Study the Setup Steps, starting with "Introducing System Setup Steps" where you will learn a great deal about the system and what you will need to become a successful Sales Funnel Member and therefore also a successful Moderator. The setup Steps take you through from "Basic listbuilding" through to "Mastering Profitable List Building". You may also listen to these audios to understand the different levels of set up.
As moderators it is important that you understand the system as much as possible, so that you have most of the answers to questions you may encounter while in the room. We do realize that, unless you have AWeber, it will be difficult for you to address questions about the AWeber set up, but that is only part of the System Setup. If you do have your own AWeber account, it is advisable for you to follow the System Setup Steps to set up your own SFS Ezine, but also remember that we will help you should you encounter any problems doing that. You must always feel free to ask Julie or Hyla for help....that is what we are there for.
Did you know that anyone can get an AWeber affiliate account, and earn money from it. You don't need to have a paid customer account. Get a free affiliate account, but be sure to sign up under your sponsor, as we always want to help you and your team make residual income streams. If you are not sure who to sign up under, please feel free to ask us for help. We will search for your sponsor (the person who send you their SFS ezine). It is a 2 tier affiliate compensation plan, so you get paid commission on 2 levels.
I think everyone should set up a blogger site... It would be helpful if you are going to be training others to do so... as moderators.
If you do not have a blogger account yet, you will find the easy instructions in your members area under “Bonuses”. Log in and click on “Bonuses”. If you have not activated your Bonus Button yet, then do so now. You will receive a bonus video on how to create a free blogger account Follow these instructions and learn how to set up your blogger account. Create your blogger account before filling out the order form below, as your blog information is needed in the form. The 1st Blog Post can be done either by us or you. If you do it though, it will be better, as it will give you the experience to be able to help others. Setup Step 07 gives you the instructions on how to do this.
There is also a Video coming on how to get the code to paste into your first post.... but, ask Julie or Hyla to show you how to get this while we are still waiting for the video. Elite members can get it from their bonuses in their Sales Funnel Secrets member page, but for those who are not Elite members yet, we will help you with that. In Setup Step 08 we show you how to make your first Blog Post on your SFS Tips Blog for GF07. and in Setup Step 09 we show you how to make your blog side links go to your Aweber & SFS Affiliate Links in my Copyright on your blog.
Bill Moore Suggestions: Use flashmute program to mute audio while using FireFox auto surfing while you are in the conference room...do a Google search for it
To Get the Updates Read the Moderator Emails and Blog Posts
Each new blog post, will send you and meial alert to come back to the blog. If you have not yet done so, just Sign up for moderator updates & trainings below (same as on the side of this blog).
All moderators will be sent an invitation to fill out the Support & Training schedule on the Calender for moderating. You can see and edit the Calender for your hours there on Google Calender plus add your areas of support if you choose (see below) for all to see.
Please fill this out and we will send you updates as well as Moderator trainings on how to find what you need to learn to be an excellent support moderator as well as an invitation to Google Calender to add yourself to for moderator support.
Today I did an overview of the the moderator blog as well as explained how to get the blog updates and how to access the moderator schedule to add yourself. And also how to get on the group moderator Skype and what the conditions for the group Skype are.
More details are below for all three action items above. Heres is an Audio for the Moderator Training for 8-28-07 (Please let me -Julie- know if this is obsolete or still useful good info in this audio, would you?):
1) Add Yourself to the Schedule, We "should" have your email addresses from the moderator updates sign up and can send that to Bill to send you invitations to access the Moderators Schedule spreadsheet in Google Docs. This has to be completed by each moderator, with the times they are able to do duty in the room. Learn more here about the Schedule.
2) Request a Lead Capture Page. I would like to remind you of the special training on making your squeeze page. All moderators who do not have AWeber, please contact Hyla or Julie. Julie has kindly offered to have a list created for you in her own AWeber....even if you are a free member. This is one of the Moderators' privileges. You must however contact one of us asap. If you order your Lead Capture Page by filling out the form here, (This is the long form at the bottom of the page, not the short form in the upper right hand.) and the AWeber information is left blank, we will know that you need it set up in Julie's AWeber
3) Agree to Join Group Moderator Skype. One group skype for the moderators here, will make it so much easier to communicate with each other and us and support each other, spell each other, report room activity, etc, etc, etc.
Request a lead capture page, you must request it by filling in the form on the modleadcapture post. This is the long form at the bottom of the page, not the short form in the upper right hand. Reply to that email you get for the of Lead capture page to contact Julie or Hyla for giving us all your details.
Sales Funnel Secrets Benefits to Moderators. If you are a free member and want a discount upgrade, we can discuss the conditions, or level of moderator participation, that would qualify you. For now we have a DISCOUNTED Elite+ $23.50 membership we can offer you (Elite upgrade is $38/mo now and may go up at some point.) We can grandfather you in at a discount price once you have 3 Elite upgrades and help us enough to save us time and effort.
Elite commission is 50%, Moderator Discount Elite + commission is 25% (or will be), and Free Member commission is 10%. Free members can not build there list of ezine subscribers and automate there offer(s), Aweber, SFS, their blog, etc, to their leads.
Moderator Info, Signup, Training & Update List - Please Fill This Out to Learn More
Want to Help? If you like to help support, meet and greet people in my online room, you can see if we have openings to help moderate & support here. Sign up to the moderator blog to learn more. You may be eligible depending on level of participation and commitment, for a discount membership to Sales Funnel Secrets and added training & support. Plus get a lead capture page, ezine and blog prewritten and customized with your links. …oh… which gets rotated (advertised) by all moderators.
