Support Skype

Moderators can offer members visiting the Focus Group Conference Room a Support Skype

Anyone who needs support for Sales Funnel Secrets can request a Support Skype with us - Julie and Hyla. Julie’s Skype name is juliewolf and Hyla’s Skype name is hymagw. If a visitor in the room wants a support Skype, give them our Skype names. This is a three-way Skype with the member, Julie and Hyla. They can request a Support Skype from the moderators in the Support & Training room. The benefit of this is that they can leave their question anytime and get support almost anytime, as our time zones (S. Africa & USA Pacific Time) are such that one of us is awake at the same time as them at times even both of us. With a Group Support Skype, we can always go back and see what has been done by one or the other of us to support them and know what still needs doing.

If they request a support Skype from a moderator, please report this in the Moderators Skype Room, then one of us will make one. Please get their Skype ID in case we don't have it.

As moderators, you can give this to individuals who need to learn how to get and use a Support Skype Rooms, there they will learn how to Bookmark it and how to find a bookmarked Skype later. There is a video showing how to bookmark a Skype Chat and how to find it again.

If they do not have Skype tell them they can download it free from here: http://incomeassurance.com/skype as well as get Skype Tips & watch Skype Movies there too.

Hot Tip:

Also about the New Skype Room for Moderators:

Q: I have bookmarked it the Skype Room for Moderators, how do I get back to it?

A: Your main Skype box has Bookmarked Chats in the top menues ... (currently under Chats ... but they have been known to move it to other menu so look around if its not there). There is a little arrow on Bookmarked Chats. Click that then the bottom box has the rooms you are bookmarked in. Just click the Skype room you want and it will open.

Look at these posts to get more info and watch videos and if you need more help come to the room and skype us and we will show you in desktop share ... we can even make more videos while we are showing you. Let me know if you have any video ideas and suggestions. We LOVE making videos to support you.

• How to Use a Support Skype Room
• Bookmarking Your Group Skype Chat
• How to Find a Group Skype Room again.
  

All moderators really should know to send this to anyone who needs to know how to use Group Skypes, bookmark them, find them etc.

Put this in a notepad text file or bookmark this post to use for easy access as a moderator offering support to out members:

• How to Use a Support Skype Room http://incomeassurance.com/blog/?p=153
• Bookmarking Your Group Skype Chat http://incomeassurance.com/blog/?p=332
• How to Find a Group Skype Room again http://incomeassurance.com/blog/?p=15

Thanks for the "Support"!

Hyla & Julie

PS Moderators please remember to report your total hours that you reported in the Mod Skype at the end of the month. Thanks Bill for getting the rotator going this month getting all moderators hits on their SFS ezine lead capture page. I hope more moderators will start advertising and getting traffic to the Moderator rotator soon too.

ModHoursReport

ATTN MODERATORS:

I now have a new hits credit for "weighting" hits from the moderator rotator:

This was edited Nov 16th....

Please report a total number of hours reported in the Support Skype.

If you report these ACTIVELY supporting hours on moderator skype and report a total at the end of the month, you will get more "weighting" hits from the rotator for your Mod Lead Capture page. "Active Support" is when you are available in the room. Report them in the ModSkype. Learn more in the audio below.

How?

Here is a simple way to record your support hours in the Mod Skype throughout the month and then an easy way to total them up at the end of each month to report your total hours for the Rotator.

Listen to the audio to learn more:

1. We record when we enter and when we leave in the Mod Skype
2. Each time your time in the room is done besides recording that you are leaving, also record in the Mod Skype your total for that session plus Bonus time ("Active Support & Training" and "Unscheduled" time).
   
3. Use a consistent word or words each time to make it easier to do a search at the end of the month for your total hours. Example: "Total John Time 2 hours". Then a search for the term "Total John Time" will help you find your hours easily to add up a Total for the month. Try copying the whole skype chat into notepad and do a search for your "terms".
   
4. This is then used to give you priority status for hits on your Moderator Lead Capture Page Rotator url or any url of your choice. (F5M blog maybe?)
   

More Info

• To Learn more about the Moderator Lead Capture Page Rotator click here.
• To Learn more about the Mod Skype click here.
• Learn more about ordering your Mod Lead Capture page here.