Tuesday, May 6, 2008

How to Rotate Skype Tips


Thank you all for being hosts & room moderators. All the Room Hosts are now developing how to Rotate Skype Tips using this collaboration tool, Google Doc spreadsheet for Skype Tips (which we will abbreviate GDss).

Easy Fast Low Commitment Host Tasks

Rotating my existing Skype Tips is really a very easy task of copying & pasting in the Skype Tips Room and marking off a few items in the GDss to communicate to the rest of us that ... this Tip is done and when. It takes but a few moment to complete a Skype Tip.

Heres How in 2 or 3 Easy Steps:

1. Once you have been sent an invitation by Hyla to join, (just PM her your email addy and ask for an invite to the GDss) .....

2. You will be able to collect these items from the spreadsheet to copy and paste as a Skype tip in the Room like this.

Example:

Skype Tip ID # : 402
Skype Tip Title: How to Close a Skype Chat Room Without Leaving
Skype Tip Link or url: http://incomeassurance.com/blog/?p=402

or just...


Skype Tip # : 402
How to Close a Skype Chat Room Without Leaving
http://incomeassurance.com/blog/?p=402

3. Finally, there are a few columns to check off date, time and your initials when you post a Skype Tip in the Skype Tip Skype Room.

Thats it. Pretty easy.

Why Are We Doing This?

If someone asks a question about Skype, hosts need to know where to find the answer to help them quickly and easily. We want the room to be interesting and active. Plus we want to offer valuable Skype information in the room. It is first of all a Skype Tips room where people get to learn how to use & network with Skype and in Skype rooms. They can learn to edit posts, better manage their time and attention with Skype settings, how to come and go and find a room when needed and how to network to build relationships (ie, learn "nettiquette) and so much more. Members will need info to know what to ask about, ie, they will not even know what they do not know yet about Skype. This room and the rotating Skype Tips can help them.

I'll Make New Skype Tips as needed.

If you can not find a tip to answer a question, then just report it in the ModSkype room which you can enter here and let them know we will get the answer for them asap. If needed I will make more Skype tips, Videos, screen shots, etc. Just keep me posted if there is an unfulfilled need I have not covered yet.

Who, When & How Often?

We have a few people who have committed to doing this daily, and some who will do it when they can. This should work. I'm thinking no more then 3 times a "day" should the same Tip be posted. We will see how this works. And if the room is quiet, no posts, and you still see the last time a Tip was posted, just wait before you post the same tip again. Or if it is a new day, post a new Tip choosing either the next one on the GDss or one of your favorites.

Suggestions:

Please add the date with your time zone (AEST is Eastern Australia, CET is Central European Time, etc ) and use the designations for time zone here http://www.agreeadate.com/time_zone_planner.aspx This also can be used to know how long ago it was posted by some one else by comparing it to your time... or just scroll the room.

Find a Partner

It would be helpful to partner up with some one else preferably in your time zone but not necessarily, could be that they are online same time ... to share the task of posting a Tip at certain times during the day. I'll leave this up to you. Diana & Charly are helping each other nicely in Australia.

What Kind of Commitment?

The beauty of this is, most of you do not need to commit to regular days or times at all. We can all simply check the GDss to see if there is a need , see if its time to post next tip , when ever we can. You can even enter the Skype Tips Room from this link. And enter the GDss from this link.

Other Things to Post in the Skype Tips Room

Some hosts have volunteered to post activity reminders in the room as well. We now have these activities each week:

1. Monday - Women's Motivation Mindset & Marketing-meets in my Focus Group HC room per this Calender Schedule.
2. Friday - Introduce Your Self Day (both on my blog and in the Skype Room with links) - all day.
3. Tuesday - Pick-a-Priority (aka How to Prioratize, final name pending) - a goal setting and accountability support group meets in my Focus Group HC room at 7:30pm EST.

I'll do a separate post about these soon. And there will be more Tip Types in the future:

Thank you all for helping our Skype room members gain valuable knowledge and support with Skype and their projects. And remember to ask me to help you with anything I can - even promote for you. Anything! Active hosts deserve all I can do for you! Considerate a JV partnership or just good friends helping each other. Just ask.

Wednesday, February 6, 2008

Host Moderators Post Tips in Skype Room

Here is something I posted today in my Skype room. I hope we can have more participation in the Skype room and HC Room conversations stimulated by our Moderators & Hosts (you).

Please read my Skype room when you can for these tips and trainings on how to get things moving along in there... and how to direct people to New Skype Tips , Skype updates or eCourse and Skype tips archives, as well as Sales Funnel Secrets Tips and membership site and setup steps. The later is beyond the scope of this topic, yet still on topic and purpose for the room (read guild lines in the top blue area of my Skype room here) ... we will be doing much over hall on SFS over the months to come. In fact I'm about to have a meeting w Hyla & Russ about that now.

Here is an example post you can put in the rooms regularly. Maybe even daily ... well with any new post you could put the latest one with its heading/whats its about. Or if there are not new ones just post the archive only.

Do you think?

Do you think it would be good to have all New Skype Tip links posted in the room for a few days 2 or 3 times a day, morning, mid day and evening... Hyla, US (Tamara or Carol) & Denise?

SKYPE TIP : How to Promote a Skype Room ... even each other's
http://incomeassurance.com/blog/?p=398

Skype Tips Archive:
http://incomeassurance.com/blog/?cat=18 Where you can scroll down to more Skype tips (the one above will be on top) .

For those of you who dont have it yet, and who want to get my Skype Tips eCourse ... and new Skype Tips Blog posts :
http://www.incomeassurance.com/skype

This can be one thing you moderators & Skype Room hosts can post in the Skype Room for Skype Support. Remember, the more you do, the bigger your discount on your own SFS membership. Denise you could do just a bit more in my Skype room (track your time helping there), get involved to learn more too and get that discount I offered you. Want to?

Bill Moore, lets talk. Carol & Tamara we are working on a partnership so you can have a free membership ... everything is always negotiable.

Add Your Time to Support Schedule

Please, all of you, add yourself to the new Schedule on the Google Calender. How? Read this post or ask Hyla or I how.

Sunday, February 3, 2008

Skype Room Hosts

Here is an update on new room moderator hosts now that we have Skype rooms to support people in as well as the HC Room. This is an audio I made with Hyla & Tamara & Adrienne present.





We invite all moderators to do these things:
  1. Join Julie's Level 1 Skype Room (for now called Julie Wolf - Skype & SFS Support Room 101 ) which is open to the public and whose Purpose & Focus & Guild-lines Hyla will soon post a link to [[here]] .
  2. Ask to be promoted to Skype Room Host if you are a room moderator and want to moderate (greet &/or support) in the Skype room(s). See more on role options below and in the audio.
  3. If you are doing certain hours, add yourself to the Support Calender (link coming soon - ask so I don't forget plz) ) and state if you are HC Room only or Skype room only ... if both that is the default assumption that you will be in both so no need to put which.


Do we need to make a selection list of roles for moderators to choose and or get trainings on as requested?

  1. Greet members especially new members, in the rooms and ask, "How can I help?" or "Whats on your mind today?".
  2. Report in Moderator Skype (everyone must choose this) ... any visitor activity in rooms as well as your time or hours so we can gage levels of participate and moderator benefits earned. I suppose reporting hours can be optional if you do not want any benefits.
  3. Post Link to Guidelines and Focused Purpose of the Room for new people ... and as needed. This would be good to report to in the mod Skype.
  4. Offer Support on various things... based on your knowledge, skill, training, and willingness to offer help. See examples:

Example 1 : (Tamara Wilson - Skype SFS Support 101 only) ... is how she may choose to write it if that is the only room she is in (not in the HC room).

Example 2:
If and when she is on all skype rooms as well as the HC Room, then only her name (Tamara Wilson - Wordpress Support) with noting after it would go in the Calender for a certain hours. Notice her skill set after her name here. Again all these are only suggestions or examples.

Example 3: (
Bill Moore - HC room only - Computer Help, Open Office, HC room support) if he does not want to watch the Skype room(s) and just listen for & be available in the HC room only. Notice he has listed a skill he can help with.

Example 4:
(Hyla Weimann - Skype SFS Support 101, 102, Free, Elite, Support Skypes - SFS Setup & Support Manager, Blogger Blog Setup, Aweber Setup, F5M) ... is an example of being listed in several rooms in certain hours on the Calender and with several areas of specific support.

Areas of Specific Support & What Moderators Can Learn To Do:
  1. How to get a Private Support Skype
  2. Learn & Support on How to use Skype
  3. Support on how to get a SFS membership (free or Elite)
  4. Where to find Setup Steps, Blog Tips, Skype Tips, Aweber Tips, Advertising Tips & 5 Day Marketing Plan, List Building Tips, Group Meetings like Womens Motivation Mindset & Marketing Mondays or when & where to come to Julie Wolf's training and Q&A sessions or .... or all of these with a Weekly Blog & Training Update subscription.
  5. How to Refer members to other rooms of my partners or my other rooms (such as Private Support Skype Rooms, Free SFS Members Skype Rooms, or Elite SFS Members Skype Rooms, F5M and other partners Skype Rooms to get the support they need from my partners for their projects.

Monday, January 21, 2008

New Skype Room for Our Room Moderators

Happy Belated New Year 2008

Welcome All New Moderators, Denise Selfe & Tamara Wilson!

We are changing our Moderator Skype Room now to this one - click here to join it. We will be using this new skype room group chat instead of the old one. So remember to book mark it after you join it. It has the same purpose :

  1. Report your hours daily and total monthly.
  2. Report visitors and there contact details (Skype if they have it and email address and how they found this conference room, discussions and needs or requests.
Ideas for the Schedule in 2008 is to have the skills that our moderators have listed so people know when they can get support with specific things. I also want it to be cleaner and easier to see the Schedule for both support and trainings on the home page in the room.


Also about the New Skype Room for Moderators:

Q: I have bookmarked it the Skype Room for Moderators, how do I get back to it?

A: Your main Skype box has Bookmarked Chats in the top menues ... (currently under Chats ... but they have been known to move it to other menu so look around if its not there). There is a little arrow on Bookmarked Chats. Click that then the bottom box has the rooms you are bookmarked in. Just click the Skype room you want and it will open.

Look at these posts to get more info and watch videos and if you need more help come to the room and skype us and we will show you in desktop share ... we can even make more videos while we are showing you. Let me know if you have any video ideas and suggestions. We LOVE making videos to support you.

All moderators really should know to give this to anyone who needs to know how to use Group Skypes, Support Skypes Rooms, how to bookmark them, how to find them again, etc. Learn more about Support Skype Rooms here.

Put this in a notepad text file or bookmark this post to use for easy access as a moderator offering support to out members:




Saturday, January 19, 2008

Schedule

The Room Schedule

New Moderator Access to the Support Schedule Calender
on

I will replace the Google Docs with the Google Calender for Moderators to list their Support Hours and for Hyla & I to Schedule the Trainings. All Moderators who have Google Calender (its free) can have access to the Schedule so you you can still add or edit your Support Hours.

Please Add Your Support Hours to The New Calender
Plus Your Skills & Knowledge to Help People.


Besides adding your hours each week people can expect to find you in the room, you can also add your areas of support (things you love to help people with), in the description. Let people know your areas of expertise or knowledge so they know who to ask for help with what depending on their needs for support and when to find certain kinds of support in the room. This way people will come to the room when you are there to get help in the things you love to help people with.

Let us know, Skype us, if you need help figuring out how to use the Google Calender or how to access it.

How to Add Yourself to the New Google Calender for Moderators:

Q: How do I access the SFS Focus Group Training & Support Room Calender to add myself to it as a room moderator or to edit my hours?

A: Login to your own Google account or get one free, then add the Google Calender if you do not have it. You should be able to access any calender you have been given permission to share form your own calender. I will give all my room moderators this permission so you can add/edit your hours and describe how you can help support people. Just Skype Hyla or I or email us and we will add you as an approved moderator and or send you and invitation.

... below here is being edited... more coming soon....

This schedule is also seen by our room visitors to help them know when they can find us in the room. This schedule is used by our moderators to record the times you can commit to support in the room.

.... Make a new audio & video...

Table of Content for this Post:
  1. How to Access the Schedule the First Time
  2. Reminder How to Access & Edit the Calender
  3. Priority Hours to Fill for Support & Training
  4. Time Zones & the Room
  5. Replacing Yourself for days and times off.
  6. Moderator Training - all you need to know
  7. Video
1. How to Access the Schedule the First Time to Add Yourself

First you will need to ask Hyla or Julie to send you an invitation to access the schedule on Google Calender. This is editable by all moderators who are sent an invitation and have the free Google Calender. You may need a free gmail account isf you do not have one. Then you can fill in some times on the Schedule that you can commit to.

To help you to choose hours, please refer to #3 below to see when we need you most based on your availability. Ask us to send you an invitation to access this Schedule in the Group Moderator Skype Room. Are you on the Group Moderator Skype Room yet?

2. Changing the Schedule - Reminder How to Access & Edit it Later DFown the Road when things change in your life.
Do let us know each month what needs to change if anything for your hours on the Schedule. If you ever need to change your hours on the schedule, here is how to access it:
  • Login to your gmail
  • Click Calender (NEEEEDS CHKING NOW... IS THIS STILL TRUE???)
  • Click ....???
  • Open SFS Focus Group Calender (NEEEEDS CHKING NOW... IS THIS STILL TRUE???)
  • Double Click any cell to edit, to add or remove yourself.
  • Write your name .... and if you know , describe how you love to help people, what with , etc
  • Save changes
  • Please let us know of changes you have made on Group Moderator Skype Room (HYLA LINK THAT TO THE ROOM PLZ)

3. Hours we need you to fill in the most in order of Priority (Neeeds editing - no colores now? or can we?) :
  1. SFS Trainings (blue) - Duties: Choose hours of the day of the Topics You want to attend or Support. During Trainings, click & synchronize the room for training . If you are comfortable, read the text, or play and audio or video and ask for questions afterward.
  2. Support Hours (green) - Once we have at least one person in all the SFS Training hours we need to Fill Empty Green Support hours.
  3. We need 2 people in each colored cell once we have one in each hour. You can be a 2nd or 3rd person in either a blue SFS Training or a green Support Hour so you can give each other a break and replace or cover for each other. See #5 below.
  4. Once all the colored SFS Training and Support Hours are filled with 2-3 people, we can start accepting moderators for the white hours and aim for 24 hour coverage. Again, only add your name to a cell if you can comment to that time consistently.
  5. Remember only place your name in hours you can commit to and if there is a week you can not make it. Tell us in Moderator Skype when you can not make it and try find a replacement.
  6. CHANGES: I will adjust the Support and Training hours to times you moderators can fill. This is why it is important to read the home page Support & Training Schedule in the room periodically to make sure we are keeping our promise to our subscribers, visitors and members. Please give feedback in the Moderator Skype. Read #5 below for if you need to make changes to your hours on the Schedule.


4. Time Zones & Hours

The hours are in ET (Eastern Time, ie America, New York). You can convert ET times to your time from the link on the Schedule on the home page in the room (PLACE LINK HERE PLZ). And here is the room download if you need it again. Please read the room home page to understand our promise to be there.


5. Replacing Yourself for days and times off.
Please use the Moderator Skype to ask others to replace you if you can not make it. We hope to have at least 2 people in every support and training hour eventually and this will be good for backing each other up. If you cant find a replacement make sure Julie or Hyla know. This is especially true if it is an Training or a Support hour. Please note... visitors come to the room based on what is on the Schedule. So if your name is on the schedule, in any hour, even outside of support hours, and you cant be there... it is possible someone will come in at that time. The SFS Trainings and the Support hours (all the colored ones) are of course first priority. Please do not put your name in any hour unless you can commit to it. And, having said that, it is wonderful if you can be in more then your scheduled hours. When filling in the Schedule, please know that if you can not make it one week and you know this ion advance you can put the cell (not 11/25) for example.


6. Moderator Training - all you need to know

We will show you all you need to know to be a moderator and support person. For Moderator Training, if you have signed up for the updates, the emails will send you to posts in this blog to fully prepare you in all aspects becoming a good moderator. You will learn every 2-4 days all about the benefits, the duties, the " how to's" of both the room features to support people and the SFS system Steps & blog training topics. You will also get an email each time I post an update on this blog http://sfsmoderators.blogspot.com which will let you see the most recent top post update. Please sign up here for the moderators messages and updates if you have not yet. We also will need all of your email addresses to send you an invitation to get on the schedule. But do not wait for us, ask us on the Group Moderator Skype.


7. Video of Schedule on Google Calender

Here is a video showing the Support Schedule ... need new video?