New Skype Room for Our Room Moderators

Happy Belated New Year 2008

Welcome All New Moderators, Denise Selfe & Tamara Wilson!

We are changing our Moderator Skype Room now to this one - click here to join it. We will be using this new skype room group chat instead of the old one. So remember to book mark it after you join it. It has the same purpose :

1. Report your hours daily and total monthly.
2. Report visitors and there contact details (Skype if they have it and email address and how they found this conference room, discussions and needs or requests.

Ideas for the Schedule in 2008 is to have the skills that our moderators have listed so people know when they can get support with specific things. I also want it to be cleaner and easier to see the Schedule for both support and trainings on the home page in the room.


Also about the New Skype Room for Moderators:

Q: I have bookmarked it the Skype Room for Moderators, how do I get back to it?

A: Your main Skype box has Bookmarked Chats in the top menues ... (currently under Chats ... but they have been known to move it to other menu so look around if its not there). There is a little arrow on Bookmarked Chats. Click that then the bottom box has the rooms you are bookmarked in. Just click the Skype room you want and it will open.

Look at these posts to get more info and watch videos and if you need more help come to the room and skype us and we will show you in desktop share ... we can even make more videos while we are showing you. Let me know if you have any video ideas and suggestions. We LOVE making videos to support you.

• How to Use a Support Skype Room
• Bookmarking Your Group Skype Chat
• How to Find a Group Skype Room again.
  

All moderators really should know to give this to anyone who needs to know how to use Group Skypes, Support Skypes Rooms, how to bookmark them, how to find them again, etc. Learn more about Support Skype Rooms here.

Put this in a notepad text file or bookmark this post to use for easy access as a moderator offering support to out members:

• How to Use a Support Skype Room http://incomeassurance.com/blog/?p=153
• Bookmarking Your Group Skype Chat http://incomeassurance.com/blog/?p=332
• How to Find a Group Skype Room again http://incomeassurance.com/blog/?p=152

Schedule

The Room Schedule

New Moderator Access to the Support Schedule Calender
on

I will replace the Google Docs with the Google Calender for Moderators to list their Support Hours and for Hyla & I to Schedule the Trainings. All Moderators who have Google Calender (its free) can have access to the Schedule so you you can still add or edit your Support Hours.

Please Add Your Support Hours to The New Calender
Plus Your Skills & Knowledge to Help People.

Besides adding your hours each week people can expect to find you in the room, you can also add your areas of support (things you love to help people with), in the description. Let people know your areas of expertise or knowledge so they know who to ask for help with what depending on their needs for support and when to find certain kinds of support in the room. This way people will come to the room when you are there to get help in the things you love to help people with.

Let us know, Skype us, if you need help figuring out how to use the Google Calender or how to access it.

How to Add Yourself to the New Google Calender for Moderators:

Q: How do I access the SFS Focus Group Training & Support Room Calender to add myself to it as a room moderator or to edit my hours?

A: Login to your own Google account or get one free, then add the Google Calender if you do not have it. You should be able to access any calender you have been given permission to share form your own calender. I will give all my room moderators this permission so you can add/edit your hours and describe how you can help support people. Just Skype Hyla or I or email us and we will add you as an approved moderator and or send you and invitation.

... below here is being edited... more coming soon....

This schedule is also seen by our room visitors to help them know when they can find us in the room. This schedule is used by our moderators to record the times you can commit to support in the room.

.... Make a new audio & video...

Table of Content for this Post:

1. How to Access the Schedule the First Time
2. Reminder How to Access & Edit the Calender
   
3. Priority Hours to Fill for Support & Training
   
4. Time Zones & the Room
   
5. Replacing Yourself for days and times off.
6. Moderator Training - all you need to know
7. Video
   

1. How to Access the Schedule the First Time to Add Yourself

First you will need to ask Hyla or Julie to send you an invitation to access the schedule on Google Calender. This is editable by all moderators who are sent an invitation and have the free Google Calender. You may need a free gmail account isf you do not have one. Then you can fill in some times on the Schedule that you can commit to.

To help you to choose hours, please refer to #3 below to see when we need you most based on your availability. Ask us to send you an invitation to access this Schedule in the Group Moderator Skype Room. Are you on the Group Moderator Skype Room yet?

2. Changing the Schedule - Reminder How to Access & Edit it Later DFown the Road when things change in your life.
Do let us know each month what needs to change if anything for your hours on the Schedule. If you ever need to change your hours on the schedule, here is how to access it:

• Login to your gmail
• Click Calender (NEEEEDS CHKING NOW... IS THIS STILL TRUE???)
  
• Click ....???
• Open SFS Focus Group Calender (NEEEEDS CHKING NOW... IS THIS STILL TRUE???)
• Double Click any cell to edit, to add or remove yourself.
• Write your name .... and if you know , describe how you love to help people, what with , etc
  
• Save changes
  
• Please let us know of changes you have made on Group Moderator Skype Room (HYLA LINK THAT TO THE ROOM PLZ)
  

3. Hours we need you to fill in the most in order of Priority (Neeeds editing - no colores now? or can we?) :

1. SFS Trainings (blue) - Duties: Choose hours of the day of the Topics You want to attend or Support. During Trainings, click & synchronize the room for training . If you are comfortable, read the text, or play and audio or video and ask for questions afterward.
2. Support Hours (green) - Once we have at least one person in all the SFS Training hours we need to Fill Empty Green Support hours.
   
3. We need 2 people in each colored cell once we have one in each hour. You can be a 2nd or 3rd person in either a blue SFS Training or a green Support Hour so you can give each other a break and replace or cover for each other. See #5 below.
   
4. Once all the colored SFS Training and Support Hours are filled with 2-3 people, we can start accepting moderators for the white hours and aim for 24 hour coverage. Again, only add your name to a cell if you can comment to that time consistently.
5. Remember only place your name in hours you can commit to and if there is a week you can not make it. Tell us in Moderator Skype when you can not make it and try find a replacement.
6. CHANGES: I will adjust the Support and Training hours to times you moderators can fill. This is why it is important to read the home page Support & Training Schedule in the room periodically to make sure we are keeping our promise to our subscribers, visitors and members. Please give feedback in the Moderator Skype. Read #5 below for if you need to make changes to your hours on the Schedule.
   

4. Time Zones & Hours

The hours are in ET (Eastern Time, ie America, New York). You can convert ET times to your time from the link on the Schedule on the home page in the room (PLACE LINK HERE PLZ). And here is the room download if you need it again. Please read the room home page to understand our promise to be there.


5. Replacing Yourself for days and times off.
Please use the Moderator Skype to ask others to replace you if you can not make it. We hope to have at least 2 people in every support and training hour eventually and this will be good for backing each other up. If you cant find a replacement make sure Julie or Hyla know. This is especially true if it is an Training or a Support hour. Please note... visitors come to the room based on what is on the Schedule. So if your name is on the schedule, in any hour, even outside of support hours, and you cant be there... it is possible someone will come in at that time. The SFS Trainings and the Support hours (all the colored ones) are of course first priority. Please do not put your name in any hour unless you can commit to it. And, having said that, it is wonderful if you can be in more then your scheduled hours. When filling in the Schedule, please know that if you can not make it one week and you know this ion advance you can put the cell (not 11/25) for example.


6. Moderator Training - all you need to know

We will show you all you need to know to be a moderator and support person. For Moderator Training, if you have signed up for the updates, the emails will send you to posts in this blog to fully prepare you in all aspects becoming a good moderator. You will learn every 2-4 days all about the benefits, the duties, the " how to's" of both the room features to support people and the SFS system Steps & blog training topics. You will also get an email each time I post an update on this blog http://sfsmoderators.blogspot.com which will let you see the most recent top post update. Please sign up here for the moderators messages and updates if you have not yet. We also will need all of your email addresses to send you an invitation to get on the schedule. But do not wait for us, ask us on the Group Moderator Skype.

7. Video of Schedule on Google Calender

Here is a video showing the Support Schedule ... need new video?